Week 11: CDMs’ Design Thinking Series #1: User Insight + Ideation
Opening Questions
- What is the difference between an observation and a meaningful user insight?
- How can contradictions in research data reveal opportunity areas?
- How can a team generate diverse ideas without selecting a solution too early?
Learning Goal
Synthesize user-research evidence into meaningful insights and opportunity areas, then use those insights to generate and develop diverse design ideas.
Lecture Materials
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In-class Activity
- Short lecture
- Group discussion
- Brainstorming
Assignments
- 🎬 FC Watch ‘Customer-centered Thinking.’ Due: Nov. 17
- 📤 Deliverable 10 Synthesize research findings into customer insights, opportunity areas, and an initial strategic direction. Due: Nov. 17
Key Takeaways
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Related Readings
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Next Week Preparation
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